Need a hand, found a bug, or have a suggestion? We're happy to help.
[email protected]
We usually reply within a couple of days. Let us know your device (e.g. iPad model) and what happened.
Open More Pictures (the cart icon on the home screen) and tap Restore Purchases at the bottom. Your packs unlock on any device signed in to the same Apple ID.
Yes — PixlPaint works fully offline. The only thing that needs a connection is making or restoring a purchase, which the App Store handles.
No. No ads, no analytics, no third-party tracking, and no accounts or sign-in. Everything your child does stays on the device.
Packs (like Dino World and Mythic & Magic) are optional one-time purchases, yours to keep. A grown-up confirms every purchase behind a parental check (a quick math question).
No. In-game coins are earned by playing and are used for fun power-ups. Money only ever unlocks picture packs — never coins.
Tap Make from a Photo and pick an image. PixlPaint turns it into colorable pixels right on the device — the photo is never uploaded or shared.
All data is stored only on your device. Deleting the app removes everything.